Solutions for Business Processes

Running your business smoothly requires careful process set up and optimization. In our experience, AI can push the overall productivity and efficiency further by automating business processes. From data acquisition, accounting to digital on-boarding, whenever there is a repetitive process consuming the invaluable time of the employees, AI can be helpful.

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Technical Support

For a major telecommunication company, we have performed an exhaustive analysis of hundreds of thousands of chat dialogues from online technical support. Based on the derived insights, we proposed a semi-automated chat environment which allows the operators to work faster and more effective. The solution includes continuous training and performance monitoring.

Accounting

Accounting features a significant amount of repetitive work. Our team has substantial experience with bookkeeping automation. The solution included integrating third-party invoice OCR and custom self-learning AI. Ultimately, more than 80% of invoices were accounted without human involvement with uncompromising 100% accuracy.

Digital Onboarding

Digital onboarding is a key part in modern business. However, identifying a person from a single photo of their ID is very challenging. We develop an AI-powered system which can learn to read various fields of any ID from a single example.